Documentation and support is collaboratively provided by the Drupal community. Members span all Drupal roles and skill levels. Remember that you are dealing with people so etiquette matters. These people are also volunteers, so your words and actions often determine people's willingness to assist you.
Contributions to the online handbooks (http://drupal.org/handbooks) can be done by any registered account on drupal.org. Additional rights to edit the handbooks are granted to those members of the community who express interest and request the rights to so.
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