Maintaining a FAQ using a collaborative book

Collaborative books let you easily set up a Frequently Asked Questions (FAQ) section on your web site. The main benefit is that you don't have to write all the questions/answers by yourself - let the community do it for you!

In order to set up the FAQ, you have to create a new book which will hold all your content. To do so, click on the create content » book page link. Give it a thoughtful title, and body. A title like "Estonia Travel - FAQ" is nice. You may always edit these fields later. You will probably want to designate <top-level> as the parent of this page. Leave the log message and type fields blank for now. After you have submitted this book page, you are ready to begin filling up your book with questions that are frequently asked.

Whenever you come across a post which you want to include in your FAQ, click on the administer link. Then click on the edit book outline button at the bottom of the page. Then place the relevant post wherever is most appropriate in your book by selecting a parent. Books are quite flexible. They can have sections like Flying to Estonia, Eating in Estonia and so on. As you get more experienced with the book module, you can reorganize posts in your book so that it stays organized.

Notes:

• Any comments attached to those relevant posts which you designate as book pages will also be transported into your book. This is a great feature, since much wisdom is shared via comments. Remember that all future comments and edits will automatically be reflected in your book.

• You may wish to edit the title of posts when adding them to your FAQ. This is done on the same page as the Edit book outline button. Clear titles improve navigability enormously.

• Book pages may come from any content type (blog, story, page, etc.). If you are creating a post solely for inclusion in your book, then use the create content » book page link.

• If you don't see the administer link, then you probably have insufficient permissions.

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